FAQ

What is SimSim24?​

SimSim24 is an Internet service to help you write easy to understand texts. By drawing on each other's expertise. It is simple to use. You ask a question about a text. And another SimSim24 user gives an answer. For example: 'How can I make the text below easy for my town's residents to understand? <text>'. Other SimSim24 users can then give you specific tips on how to make the text easier to understand.

 

Why do we need SimSim24?

Everybody wants to communicate in easy to understand language. Because everybody knows that unclear communication serves no purpose. It's ineffective. And leads to mistrust and irritation. SimSim24 gives us an easy way to benefit from each other's expertise. And to help each other communicate in a way that anyone can understand. Effective communication. That leads to trust and satisfaction.

 

How can SimSim24 help me?

How can SimSim24 help you? Lots of ways!

  • Others help you make your texts easier to understand. That benefits you, your organisation and your customers.
     
  • You help other people make their texts easier to understand. That benefits them, their organisations and their customers.
     
  • On SimSim24 you can show others how well you can write easy to understand texts. That increases your value on the job market.
     
  • On SimSim24 you can see who is good at writing easy to understand texts. You might even find a new member for your own team via SimSim24.

 

What does 'SimSim24' mean?

'SimSim24' isn't a straight abbreviation. The creators wanted a simple name. Also, 'simul' means 'together' in Latin. 24 hours a day.

 

How do I use SimSim24?

You can use SimSim24 on your PC or Mac, on your laptop, tablet or smartphone. That means SimSim24 is always available, and you can use it anywhere. The only thing you need is an Internet connection.

 

How can I register?

To register, go to SimSim24. Click the 'Register!' tab, and enter a user name, a password and your e-mail address. Then you'll receive an e-mail for activating your account.

 

How do I post a question?

You can post a question by going to the home page and clicking the 'Ask a question' icon. That brings you to an input screen where you can enter your question. Give your question a fitting title. You can also choose one or more keywords for your question. Then you decide if want your question to be visible to everyone. Or only to members of a group you belong to.

 

Can I change my question later?

Have you asked a question and now want to change it? That can't be done. What you can do later is add additional comments to your question.

 

How do I give an answer?

You can find the list of questions on the home page. Do you want to answer a question? Click on the question. That brings you to an input screen where you can enter your answer.

 

Can I change my answer later?

Have you given an answer and want to change that answer later? That can't be done. What you can do later is add additional comments to your answer.

 

How do I edit my profile?

You can create or change your profile by clicking on the 'My profile' tab at the top of the screen. That brings you to a screen with your profile details.

 

Why groups?

You can share your questions and answers with everyone on SimSim24. Or you can choose to share your questions and answers only with members of your own group. For example, employees of your organisation. Or others in your profession or industry. If you want you can also create a group, so that only members of that group can see questions and answers.

 

How do I create a group?

You create a group by clicking on 'Groups' at the upper right of your screen. Then click 'Create a group'. That brings you to an input screen where you can give your group a name. You can also enter a short description of your group. From that point on you are the moderator of the group.

 

How do I manage my group?

You can manage the group via the 'Manage group' link.

  • Click on 'Invite new members' to invite people to join the group.
     
  • The ‘Manage group' screen also shows you 'Requests received'. These are people who want to be a member of your group. You decide who does or does not join your group.

 

How can I join a group?

You can join a group by clicking on the 'Groups' link at the upper right of your screen. Click on the group you want to join and then click on the ’Request membership' link. Then the group moderator decides if you can become a member.

 

Who does SimSim24 belong to?

SimSim24 is a free Internet service provided by Plain Language Europe.

 

What is Plain Language Europe?

Plain Language Europe is specialised in language that everyone can understand. We believe that you can write anything in easy to understand language. From commercial texts to public information campaigns and legal texts. And we believe that easy to understand language has a lot of advantages.

  • Readers understand your text. And they show it by doing what they're supposed to do.
     
  • Easy to understand language leads to trust. From citizens, consumers, patients.
     
  • Easy to understand language saves time and money.

Plain Language Europe offers services that help you communicate in easy to understand language. We write your texts in easy to understand language. And we offer you training courses, online and offline. We are working towards providing our services in all European languages.
 

Why was my question, my answer, my feedback, or my profile deleted?

The editors at SimSim24 can delete your question, answer or comments or your profile if you do not obey the SimSim24 rules.